Privacy Policy

At Confetti Bundles, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit our website or place an order with us.

By using our website and purchasing from Confetti Bundles, you agree to the terms outlined below.

1. Information We Collect

When you place an order through our website, we may collect the following personal information:

  • Full Name
  • Email Address
  • Delivery Address
  • Contact Number
  • Wedding or Event Date
  • Payment Information required to complete your order

When you browse our website, certain technical information may automatically be collected including:

  • IP Address
  • Browser Type
  • Device Information
  • Website activity and analytics data

2. How We Use Your Information

We collect personal information to:

  • Process and fulfil your order
  • Schedule production based on your wedding date
  • Communicate regarding your order
  • Arrange shipping and delivery
  • Improve website performance and customer experience
  • Send marketing communication where permission has been given

3. Consent

By placing an order, you consent to us collecting and using your information for order processing purposes.

If you subscribe to marketing communication, you may withdraw consent at any time by contacting us at:

liesl@confettibundles.co.za

4. Website Hosting and Payment Processing

Our online store is hosted through Shopify.

Payments are securely processed through PayFast, our third-party payment provider.

Payment information is processed securely through trusted third-party payment providers and is not stored directly by Confetti Bundles.

5. Third Party Services

We may share limited customer information with third-party providers where necessary to operate our business, including:

  • Payment providers
  • Courier partners
  • Website hosting services
  • Marketing and communication services

These providers only receive information necessary to perform their services.

6. Data Security

We take reasonable precautions and follow generally accepted industry practices to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

While we strive to protect customer data, no method of electronic transmission or storage can be guaranteed as completely secure.

7. POPIA Compliance

Confetti Bundles complies with the Protection of Personal Information Act (POPIA) applicable in South Africa.

Customers may request access, correction or deletion of personal information by contacting us directly.

8. Marketing Communication

If you choose to receive updates from us, we may send occasional emails regarding:

  • New product launches
  • Promotions
  • Seasonal updates
  • Wedding inspiration and product updates

You may unsubscribe at any time.

9. Policy Changes

We reserve the right to update this Privacy Policy at any time.

Changes become effective immediately once published on our website.

Contact

For privacy-related questions or requests please contact:

liesl@confettibundles.co.za